Electronic Correspondence with CRA: Caution!

An April 29, 2025, French Federal Court case reviewed the taxpayer’s application for judicial review of CRA’s denial of a waiver of interest and penalty taxes on her excess TFSA contributions for the 2021 and 2022 taxation years (1%/month during which the excess contributions remained in the TFSA).

On July 26, 2022, CRA issued a notice of assessment outlining the excess contributions, which was delivered to the taxpayer’s online CRA account. The taxpayer, unaware of this communication, discovered the excess contribution in February 2023, when she logged in to her online CRA My Account to apply for employment insurance sickness benefits. She withdrew the excess within days.

The taxpayer argued that she had forgotten that she had changed her communication preferences from paper to electronic and, given her lack of technological expertise, she had not linked her email address with her online CRA account to receive the notifications.

CRA denied the relief, asserting that the excess must be withdrawn “without delay” for discretionary relief to be considered. Without delay has been defined administratively by CRA as a period of 30 days following the time that the individual is informed of the excess contribution. CRA asserted that this was the date that the assessment was posted electronically (July 26, 2022). As the amount was withdrawn more than 6 months after this time (February 2023), CRA’s position was that the amount was not withdrawn without delay.

Taxpayer loses

The Court found CRA’s denial reasonable, emphasizing that taxpayers who opt for electronic communication and neglect to check their account regularly cannot complain that they are unaware of CRA communications. In addition, CRA is not required to demonstrate that a taxpayer received mail; CRA must only demonstrate that the mail was posted.

If receiving electronic-only CRA communications, ensure to provide CRA your email address to get notifications and check the portal regularly.

First-Time Home Buyers’ (FTHB) GST Rebate: Relief for New Home Purchases

The government has proposed to provide GST relief on the purchase of new homes valued at up to $1.5 million by first-time home buyers. Eligible purchases would be entitled to a 100% GST rebate on homes valued at up to $1 million. The rebate would be phased out in a linear manner for homes valued between $1 million and $1.5 million. For example, a $1.25 million home would get a 50% rebate on the lesser of $50,000 (i.e. the GST on $1 million) and the actual GST paid.

Eligible acquisitions

The FTHB GST rebate would be available on purchases from a builder, owner-built homes, and on shares of cooperative housing corporations. It would generally be available in respect of a detached or semi-detached single-unit house, a duplex, a condominium unit, a townhouse, a unit in a co-operative housing corporation, a mobile home (including a modular home), and a floating home.

First-time home buyer

At least one of the purchasers must be a first-time home buyer who is not only acquiring/building the new home for use as their primary place of residence but also must be the first to occupy it as a place of residence. To be a first-time home buyer, the taxpayer would need to meet the following conditions:

  • be at least 18 years of age;
  • be either a Canadian citizen or a permanent resident of Canada; and
  • not have lived in a home, whether inside or outside Canada, that they owned or that their spouse or common-law partner owned in the calendar year or in the four preceding calendar years.
Acquisition date

For those acquiring the home from a builder, the purchase agreement must have been entered into between May 27, 2025, to December 31, 2030, inclusive. For owner-built homes, construction must begin no earlier than May 27, 2025. In both cases, construction must begin before 2031, and be substantially completed before 2036.

Limitations

A taxpayer would not be permitted to claim an FTHB GST rebate if they or their spouse or common-law partner had previously claimed an FTHB GST rebate. If the home was acquired pursuant to an assignment sale, the original purchase agreement cannot have been entered into before May 27, 2025.  There is also an anti-avoidance measure that prevents the cancellation of an agreement before May 27, 2025, and a replacement agreement entered into on or after that date.

Be aware of this new incentive for first-time home buyers.

Transfer of Property to Shareholder: Tax Consequences

In a May 1, 2025, French Federal Court of Appeal (FCA) case, the Court considered whether a taxable benefit was conferred on the transfer of real property from a corporation to its shareholder.

In 2013, a corporation owned equally (50/50) by the taxpayer and her spouse transferred a building worth $430,000 to them. CRA reassessed the taxpayer to include a taxable benefit for her portion of the building’s value ($215,000).

Taxpayer loses

Although the taxpayer argued that she had provided consideration by assuming three mortgages on the building, the Tax Court of Canada (TCC) found that she had not assumed the obligations personally. The taxpayer also argued that the benefit should be negated because she resold the building to the corporation for $1 in 2017. The FCA noted that no provision in the Income Tax Act retroactively nullifies a taxable benefit due to a subsequent transaction. As such, the FCA upheld the TCC decision that there was a taxable benefit.

If transferring assets out of the corporation, talk to a professional to determine the tax consequences and what supporting documents should be retained.

Uncashed Cheques from CRA: Is There One for You?

Government-issued cheques never expire, so they can be cashed at any time. If they have been lost or damaged, they can be replaced at the taxpayer’s request. To find uncashed cheques for individuals, taxpayers should go to their online CRA account (My Account) and select “Uncashed Cheques” on the “Overview” page or the “Accounts and Payments” page. If an uncashed cheque is listed, taxpayers may download, print, and submit the pre-filled form (Form PWGSC 535, Undertaking and Indemnity) to request that the cheque be replaced.

A May 12, 2025, National Post article (CRA looking for the owner of 160 cheques worth over $100K. Could it be you?, Christopher Nardi) noted that there were over ten million uncashed cheques, worth approximately $1.7 billion. While the vast majority are under $1,000, the article indicated that nearly 190,000 are larger, with 160 exceeding $100,000. These cheques date back as far as 1998.

Check your CRA My Account to see if you have any uncashed cheques from CRA.

Liberal Election Platform: Potential Tax Related Changes

With the most recent federal election resulting in a Liberal minority government, individuals and businesses should be aware of their tax-related platform proposals, as summarized in the listing below. Many are broad and lack detail, and some were previously announced by the former government.

Business items included:

  • reintroducing the Multi-Unit Rental Building (MURB) tax incentive for home builders (first introduced in the 1970s);
  • broadening the critical mineral exploration tax credit by expanding qualifying minerals to include critical minerals necessary for defence, semiconductors, energy, and other clean technologies;
  • expanding eligible activities under Canadian exploration expenses to include the costs of technical studies, such as engineering, economic, and feasibility studies for critical minerals projects;
  • modifying the clean technology manufacturing investment tax credit to include critical mineral mine development expenses for brownfield sites while expanding the list of priority critical minerals;
  • extending the Carbon Capture, Utilization and Storage (CCUS) investment tax credit to 2035; • reinstating the CCA accelerated investment incentive, including immediate expensing for manufacturing or processing machinery and equipment, clean energy generation, energy conservation equipment, and zeroemission vehicles;
  • increasing the claimable amount under the Scientific Research and Experimental Development tax incentive program (SR&ED) for Canadian companies to $6 million (from $3 million);
  • establishing a Canadian patent box which, according to the costing submission made to the Parliamentary Budget Officer, would carry a tax rate that is half of the current federal corporate income tax rate on income derived from certain types of intellectual property, effective July 1, 2025;
  • expanding the flow-through share regime to include certain startups, allowing investors to deduct eligible R&D expenses directly;
  • reducing/removing interprovincial trade barriers and achieving mutual recognition of credentials; and
  • introducing a 20% Artificial Intelligence (AI) deployment tax credit for small and medium-sized businesses in respect of qualifying AI adoption projects, if the taxpayer can demonstrate that the AI expenditure increases jobs.

CRA items included:

  • introducing automatic tax filing, starting with low-income households and seniors;
  • leveraging technology to better identify and prosecute instances of tax evasion, fix loopholes, and strengthen enforcement; and
  • collecting an additional $3.75 billion from increasing penalties and fines over a three-year period.

Capital gains/losses items included:

  • cancelling the proposed increase to the capital gains inclusion rate, thereby retaining the 50% inclusion rate.

Corporate tax items included:

  • conducting a review of the corporate tax system based on the principles of fairness, transparency, simplicity, sustainability, and competitiveness.

Employment items included:

  • expanding the labour mobility tax deduction to cover tradespeople who travel more than 120 km from their home to a job site (currently 150 km), as well as significantly increasing the per-year tax deduction limit (no amounts were provided);
  • supporting workers affected by US tariffs by implementing various EI measures; and
  • enhancing the EI system to better reflect the modern workforce with flexible support.

Estate planning items included:

  • reducing the minimum amount that must be withdrawn from a Registered Retirement Income Fund (RRIF) by 25% for one year; and
  • increasing the guaranteed income supplement (GIS) by 5%.

GST/HST items included:

  • reducing GST costs for first-time homebuyers by eliminating the GST on homes up to $1 million and reducing it on homes between $1 million and $1.5 million.

Personal items included:

  • reducing the marginal tax rate on the lowest tax bracket by 1%; • reviewing and reforming the process to apply for the Disability Tax Credit (DTC);
  • introducing an apprenticeship grant of up to $8,000 for registered apprentices (it would convert to an interest-free loan if the program was not completed) in addition to the current $20,000 interest-free loan provided to apprentices; and
  • introducing a refundable health care workers hero tax credit for personal support workers valued at up to $1,100 a year.

 

Watch for developments in these areas!

Automatic Change to Electronic Mail for Businesses: Action Needed

As of June 16, 2025, CRA changed the default correspondence method for most businesses to online only (i.e. not delivered by paper mail). As business correspondence is presumed received on the date that it is posted online to CRA’s My Business Account, it can be problematic if correspondence requiring action goes unnoticed.

To receive notifications that mail has been posted online, the taxpayer must provide CRA with an email address and register that address for notifications related to each applicable program (e.g. GST/HST, payroll, corporate tax, etc). Regardless of whether the business registers for notifications or even provides an email address, it will still be transitioned to online mail. The presumption of receipt applies regardless of whether the taxpayer receives notifications. Businesses should ensure to sign up for My Business Account to avoid losing access to important CRA correspondence.

Businesses can opt out of receiving online mail (thereby receiving paper mail) by changing their settings in the Profile section of My Business Account or by submitting Form RC681 Request to Activate Paper Mail for My Business to CRA. However, CRA may still provide online-only mail until they finish processing the request. Communications posted within 30 days of a request are still presumed to be received on the day of posting. As such, taxpayers should monitor their online CRA account during the transition period. Requests can only be made by an individual with signing authority, such as an owner, director or legal representative as reflected in CRA’s records.

It is important to ensure that mailing addresses are kept current as undeliverable mail will result in a change back to online mail. In addition, businesses will need to make a new request to activate paper mail every two years.

If paper mail is selected for existing business program accounts and a new account is registered, a new request for paper mail will be required for that account.

Consider whether paper mail or online-only mail is your preferred method of communication with CRA. If you prefer paper mail, ensure to opt out of online mail for all relevant program accounts and monitor your online accounts during the transition period.

GST/HST Registration and Remittance: Taxpayer Relief

A December 20, 2024, Federal Court case reviewed an application for judicial review of CRA’s decision denying penalty and interest relief related to the taxpayer’s failure to register for GST/HST and file GST/HST returns for the 2020 through 2022 years. CRA notified the taxpayer on June 23, 2023, that he was required to register for GST/HST. CRA issued notices of assessment on July 31, 2023, for outstanding balances for 2020, 2021, and 2022, including failure to file penalties and arrears interest. CRA denied the taxpayer’s request for relief from the penalties and interest.

Taxpayer loses

The Court found that CRA’s decision not to provide relief was reasonable. The fact that the payer remitted GST/HST on the taxpayer’s behalf did not absolve the taxpayer of its responsibility to register for GST/HST, file the returns, and remit payments. The Court also agreed with CRA that the payer’s remittance did not provide a basis for providing the taxpayer with relief.

The Court noted that CRA was also not required to consider the taxpayer’s “prompt registration and filing” of his overdue returns (the date the taxpayer registered and filed was not provided in the ruling) in its decision, as over a month had passed after he was informed of his obligation to register and file returns. Further, whether the taxpayer “acted quickly to remedy the omission or the delay in compliance” is only considered if “circumstances beyond the taxpayer’s control” prevented them from complying with the Act. In this case, the taxpayer admitted that the issue arose due to human error. There was, therefore, no extraordinary circumstance, as CRA explained that “human error is considered within the Applicant’s control.”

Register for and file GST/HST returns promptly. Failure to do so can lead to penalties and interest.

Losses From Personal Scams: No Tax Deduction Available

A June 18, 2024, Technical Interpretation discussed the tax treatment of losses resulting from a personal scam, as opposed to an investment scam. Two examples of personal scams were provided, as follows:

  • a grandparent scam that generally involves the fraudster impersonating a grandchild, claiming that they are in trouble and require financial assistance (e.g. they have been in an accident, have been kidnapped, or are stranded abroad); and
  • a phishing scam where the fraudster impersonates an entity (e.g. a financial institution, a utility company, or CRA) and attempts to pressure their victim into providing personal or financial information or assets.

CRA noted that there is no tax relief specific to fraud. In some instances, a capital loss or even a business loss may result from investment scams. However, a loss incurred by a victim of a personal scam would generally not result in a loss from employment, business, property, or a business investment loss as there is no income-earning activity related to the loss.

The property that is lost is generally personal funds that would likely be considered to be capital property. The lost cash would normally be personal use property, such that any losses would be deemed to be nil.

Be mindful of falling victim to fraudulent scams. There is no tax relief with respect to losses resulting from personal scams.

Business and Rental Losses: Dog Breeder and Vacation Rentals

A December 20, 2024, Tax Court of Canada case reviewed the denial of losses from two activities, a dog breeding business and the short-term rental of properties in the Okanagan region of BC. The operation had been carried on by a married couple in the taxation years 2004 to 2010.

Dog activities

The Court undertook an extensive analysis of the taxpayers’ activities breeding champion dogs to establish a reputation for their kennel and generate revenues from stud fees and sales of puppies and semen, resulting in significant losses from 1999 to 2018. The Court first discussed whether the venture had elements of a hobby or other personal pursuit, concluding that the taxpayers’ lifelong connection to dogs suggested such elements.

Although the evidence demonstrated that the taxpayers intended to earn income, their dog-breeding activities were not a source of income as they were not conducted in a commercially reasonable manner. The Court cited the following factors as particularly relevant:

  • recurring large losses over many years, with almost $1 million of losses over the 20-year period, with less than $50,000 in total revenues;
  • use of credit card financing rather than securing less expensive commercial loans or lines of credit;
  • rudimentary budgeting processes, lacking any plan to limit costs from various dog shows or on an overall basis;
  • loose management of expenses, which were generally only summarized after the end of the year for income tax filings;
  • unsophisticated books and records mingled with their law practices and rental operations;
  • restrictive marketing that limited sales, which was not comparable to other commercial breeders; and
  • the opinion of their own expert witness that activities generating such losses over a fifteen-year period cannot be a business.

The Court ruled that these losses were properly disallowed.

Rental activities

In 2001, the taxpayers purchased a house in a recreational area that they rented on a short-term basis. In 2005, they acquired the adjacent house to expand their rental business. The Court concluded that the taxpayers intended to earn income from the properties. In reviewing the commerciality of the activity, the Court noted the following factors:

  • prior to purchasing the properties, they had undertaken research that indicated that short-term rental would be more profitable than long-term rental and obtained appraisals of market rents;
  • limited rentals from 2006 to 2010 were attributable to unexpected factors including a decline in the US dollar and wildfires in several of those years that reduced demand for short-term rentals;
  • they discovered that significant repairs were required to the second property, and a shortage of tradespeople delayed the repairs, resulting in that property being unavailable for extended periods;
  • one of the taxpayers had prior experience with rental properties;
  • the taxpayers obtained short-term rental insurance, obtained assistance for property cleaning and on-site management of renter issues and maintained a guest book to obtain feedback and solicit repeat business;
  • mortgage financing and the financing of the repair costs reflected businesslike operations;
  • they carefully budgeted furnishing and decorating the properties, with an eye to quality and risk mitigation with extended warranties and the scotch guarding of upholstery, practices different from those applied to their personal appliances and furniture;
  • they advertised the properties and monitored the practices of neighbouring rental properties;
  • they revised their strategies over time, including implementing guest book suggestions, expanding advertising to online platforms (e.g. Airbnb and VRBO) and taking advantage of long-term rental opportunities; and
  • subsequent years’ results showed significant profits.

As the factors reflected sufficient commerciality, the rental losses were allowed.

Statute-barred returns?

CRA had reassessed several years after the ordinary reassessment period of three years from initial assessment. The Court noted that this was permitted only if the taxpayers had made a misrepresentation attributable to carelessness, neglect, willful default, or fraud. The Court noted that this is determined on an issue-by-issue basis and not on a year-by-year basis. Any reassessment can relate only to the misrepresentation(s) in question.

The Court concluded that the taxpayers had a bona fide belief that both the dog and rental activities were sources of income, a conclusion reached with the assistance of professional tax preparers. Their difference of opinion with CRA was either not a misrepresentation or was not attributable to carelessness or neglect. Where deductibility was a question of judgement, whether in determining whether a source of income existed or whether a specific expense was properly deductible, the returns could not be reassessed. As a result, several years were largely statute-barred.

However, some expenses were clearly not related to the income earning activities. The taxpayers’ practice of accounting for expenses only after the end of the year, rather than as they were incurred, resulted in an increased risk of error. To the extent that clearly personal expenses had been claimed, this resulted from carelessness or neglect, and these expenses could therefore be disallowed after the ordinary reassessment period.

The Court identified several expenses that could therefore be disallowed in years that were otherwise statute-barred.

Ensure your business or rental activities are conducted in a commercially reasonable and well documented manner to support loss claims and avoid disallowed deductions.

Verify It Is the CRA Calling: Fraud Prevention

Have you received a call claiming to be from CRA but are unsure if it is legitimate?

CRA has launched a webpage to assist taxpayers in determining whether the call is actually from CRA. Taxpayers can go to the webpage and enter the 10-digit number that they were given to call back. The website will automatically confirm the validity of the phone number. CRA also reminded taxpayers not to rely on the number displayed on their caller ID.

Only phone numbers listed on the CRA website can be found using this tool. It does not include individual CRA employees’ direct work numbers.

Use CRA’s verification tool to confirm the legitimacy of calls before responding.